Vertical Industry Software

Freshdesk by Freshworks

Customer support and helpdesk platform that helps businesses manage tickets, live chats, and support queries across multiple channels.

4.7 / 5.0based on 5,538 data points

OUR VERDICT

Highly Recommended

4.7out of 5

Freshdesk by Freshworks is a vertical industry software solution that has earned a 4.7/5 rating based on our analysis of 5,538 data points including features, ease of use, pricing, and customer satisfaction.

PRODUCT OVERVIEW

What is Freshdesk by Freshworks?

Customer support and helpdesk platform that helps businesses manage tickets, live chats, and support queries across multiple channels.

AVAILABLE PROGRAMS
  • discount
  • free_trial

Pros

  • Established vertical industry software platform
  • 5,538 ecosystem connections
  • 2 available programs

Cons

  • May require onboarding time
  • Pricing details may vary by plan
Vertical Industry SoftwareSoftware category
5,538 connectionsEcosystem signal
Data profileFull review can be added