Collaboration & Productivity

Help Scout

Helpdesk software designed to improve customer support by centralizing communication, tracking inquiries, and automating responses.

4.7 / 5.0based on 1,835 data points

OUR VERDICT

Highly Recommended

4.7out of 5

Help Scout is a collaboration & productivity solution that has earned a 4.7/5 rating based on our analysis of 1,835 data points including features, ease of use, pricing, and customer satisfaction.

PRODUCT OVERVIEW

What is Help Scout?

Helpdesk software designed to improve customer support by centralizing communication, tracking inquiries, and automating responses.

AVAILABLE PROGRAMS
  • discount
  • free_trial
CURRENT OFFER

Earn 15% or 20% on every deal closed for 12 months, depending on how many customers referred

Pros

  • Established collaboration & productivity platform
  • 1,835 ecosystem connections
  • 2 available programs

Cons

  • May require onboarding time
  • Pricing details may vary by plan
Collaboration & ProductivitySoftware category
1,835 connectionsEcosystem signal
Data profileFull review can be added